Privacy Policy

1. Introduction

LetGuardian Limited ("we", "us", "our", or "Company") operates the LetGuardian platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and platform.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our platform. If you have any questions or concerns, contact us at privacy@letguardian.uk.

2. Information We Collect

We collect information in various ways, including:

• Information you provide directly (account details, property information, compliance documents)
• Information collected automatically (IP address, browser type, pages visited, time on site)
• Information from third parties (payment processors, verification services)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for:

• Providing, maintaining, and improving our service
• Processing transactions and sending related information
• Sending marketing and promotional communications (with your consent)
• Responding to your inquiries and providing customer support
• Monitoring and analyzing usage patterns and trends
• Detecting, preventing, and addressing fraud and security issues
• Complying with legal obligations

4. Data Protection Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate personal data
• Right to request erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with the ICO

5. Data Retention

We retain your personal data for as long as necessary to provide our service and fulfill legal obligations. You can request deletion of your data at any time, subject to legal requirements.

6. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites before providing your information.

8. Cookies

We use cookies to enhance your experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect functionality.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

LetGuardian Limited
Email: privacy@letguardian.uk
Address: London, UK
Phone: +44 (0) 20 7946 0958

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.